Privacy Policy
Last Updated: February 1, 2025
At Virtual Xcellence (“VX,” “we,” “our,” or “us”), we are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information when you use our website and services.
Information We Collect
We collect personal information to provide and improve our services. This may include:
- Personal Information: Name, email address, phone number, and business details when you contact us or sign up for our services.
- Payment Information: Billing details for service transactions.
- Usage Data: Information about how you interact with our website, including IP address, browser type, and browsing activity.
- Referral Information: If you participate in our referral program, we may collect details related to your referrals.
How We Use Your Information
We use the collected information for the following purposes:
- To provide, operate, and improve our services.
- To communicate with you about your account, inquiries, or service updates.
- To process payments and transactions.
- To personalize user experience and optimize our website.
- To comply with legal obligations and enforce our policies.
Information Sharing and Disclosure
We do not sell or rent your personal information. However, we may share it with:
- Service Providers: Third-party vendors that assist with payment processing, analytics, and customer support.
- Legal Compliance: Authorities when required by law, to enforce our policies, or protect rights and safety.
- Business Transfers: In case of a merger, acquisition, or asset sale, your information may be transferred to the new entity.
Data Security
We take appropriate measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Right and Choices
You have the right to:
- Access, update, or delete your personal information.
- Opt out of marketing communications.
- Request a copy of the data we hold about you.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. You can adjust your browser settings to refuse cookies, but this may affect website functionality.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date. We encourage you to review it periodically.
1
Information We Collect
We collect personal information to provide and improve our services. This may include :
- Personal Information: Name, email address, phone number, and business details when you contact us or sign up for our services.
- Payment Information: Billing details for service transactions.
- Usage Data: Information about how you interact with our website, including IP address, browser type, and browsing activity.
- Referral Information: If you participate in our referral program, we may collect details related to your referrals.
2
How We Use Your Information
We use the collected information for the following purposes:
- To provide, operate, and improve our services. program, we may collect details related to your referrals.
- To communicate with you about your account, inquiries, or service updates
- To process payments and transactions.
- To personalize user experience and optimize our website.
- To comply with legal obligations and enforce our policies.
3
Information Sharing and Disclosure
We do not sell or rent your personal information. However, we may share it with:
- Service Providers: Third-party vendors that assist with payment processing, analytics, and customer support.
- Legal Compliance: Authorities when required by law, to enforce our policies, or protect rights and safety.
- Business Transfers: In case of a merger, acquisition, or asset sale, your information may be transferred to the new entity.
4
Data Security
We take appropriate measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5
Your Right and Choices
You have the right to:
- Access, update, or delete your personal information.
- Opt out of marketing communications.
- Request a copy of the data we hold about you.
6
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. You can adjust your browser settings to refuse cookies, but this may affect website functionality.
7
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.
8
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date. We encourage you to review it periodically.